Frequently Asked Questions
What do you need help with?
๐งฑ Our figs
Are they authentic?+
Yes, 100% genuine LEGOยฎ. Every fig is inspected before it's listed.
New vs. Used?+
New = unused, may or may not be assembled.
Used = good condition, any wear noted in the listing.
Do figs come with accessories?+
Only if they're shown or mentioned in the listing.
Looking for a specific fig?+
Email us the name or BrickLink ID and we'll keep an eye out for it.
๐ฆ Shipping
How fast?+
Ships in 24โ48 hours via USPS. Arrives in 2โ5 business days.
How much?+
Calculated at checkout.
Package late or missing?+
Email us your order number and we'll track it down with USPS.
๐งพ Returns & refunds
Arrived damaged or wrong?+
Email us within 48 hours with your order number and photos. We'll make it right with a replacement or store credit.
Can I cancel or change an order?+
No. Orders process right after checkout, so double-check before you pay.
Full details: Refunds ยท Shipping ยท Subscriptions ยท Terms
๐๏ธ Stash & Ship
Buy now โ hold up to 30 days โ ship it all together. Open to everyone.
How do I use it?+
Pick Stash & Ship as your shipping option at checkout.
Why does it show $0?+
Nothing ships yet. You pay shipping once, when your stash ships. It's not free shipping.
When is shipping charged?+
When you choose to ship your stash. Shipping is charged at that point, once, for all of your held orders together, and everything goes out in one package. No matter how many orders you stash, you only pay shipping one time.
What happens after 30 days?+
Your stash ships, and the one-time $6.50 stash shipping fee applies.
๐ Monthly Member Box
$29.99/month + shipping. A one-of-a-kind box of hand-picked figs. No two boxes are the same.
Who can join?+
Anyone. Subscribing to the box is the membership โ same price for everyone.
When am I charged?+
When you subscribe, then the same date each month. Each box ships after that month's charge.
Can I cancel?+
Anytime from your account. Boxes already charged are final.
๐ต Sell your figs to us
We buy single figs or whole collections: loose, sealed polybags, CMFs, rare and vintage. Offers are based on current market values and reviewed by hand.